Sabrina Swaby: Customer Service Assistant

 
Video Transcript

Who could be a neighbourhood warden

This is a hands-on job that suits people who like working face-to-face with the public. If you’re a good communicator with a confident, friendly manner, you could be ideal. Professionalism is also very important. You’ll need to be calm in difficult situations and present Sheffield Homes in a positive way, whether you’re talking to residents, taking part in a tenants’ forum, or at a meeting with other agencies.

85% of interviewed housing sector employees think they are doing a worthwhile job

Sheffield is England’s 4th largest city.

Half of Sheffield’s population lives within 15 minutes of open countryside.

The average travel-to-work time in Sheffield is just 23 minutes.

The general cost of living in Sheffield is one of the lowest in the UK.

The cost of living in Sheffield is 25% lower than in London.

More than 150,000 people are employed in housing and housing management in the UK.

42,000 households receive services from Sheffield Homes.

Sheffield Homes has been awarded a national quality standard for excellence in customer services.

A huge 80% of people working in housing think it's an exciting and challenging place to be.

Sheffield ranks as ‘the UK’s safest city’

Sheffield is the only English city to include part of a National Park in its boundaries.