Our general policy

Sheffield Homes respects your privacy. Any information you give us or non personal details which are gathered automatically help us to provide you with the best possible services whether you're a Sheffield resident or a website visitor.

If you give us information on our website or (for example) in an email, you should consider that information public. Where we ask for detailed personal information, we may do so on a secure website and that information should be private between us.

Where we hold your personal information we will:
correct it if it is inaccurate, especially if you ask us to do this
stop processing personal information where we can, and if you ask us to
stop sending you marketing information when you ask us to

Children's information

We don't differentiate between any of the information we gather from the website, nor have pages specifically aimed at children and young people.

Surveys

We may do optional online surveys to assess our services, collect demographic information or any other information we may find useful. We may share non-personal, aggregated information from these surveys with third parties.

Third party sites

Some of our services are provided through partnerships with other organisations. We may, on occasion, share non-personal aggregated information with these third parties.

Competitions/Promotions

From time to time we may operate competitions and promotions. Participation in these is optional and any information you give with your competition entry may be passed to third parties. Please check the rules of each competition.

Use of information

If requested we may submit your information or any information you give us to law enforcement or government authorities where this complies with Data Protection law.

Policy changes

By using our site you agree to acknowledge this privacy policy and note that our policy may change with time. Any changes to this policy will appear on this web page.

Data storage

We will keep your information for the shortest possible time and will only share it in the circumstances described above. For further information contact Sheffield Homes.

Putting things right

If you feel we have not acted within the terms of this policy please tell us by getting in touch with the Council’s Data Protection Officer.

85% of interviewed housing sector employees think they are doing a worthwhile job

Sheffield is England’s 4th largest city.

Half of Sheffield’s population lives within 15 minutes of open countryside.

The average travel-to-work time in Sheffield is just 23 minutes.

The general cost of living in Sheffield is one of the lowest in the UK.

The cost of living in Sheffield is 25% lower than in London.

More than 150,000 people are employed in housing and housing management in the UK.

42,000 households receive services from Sheffield Homes.

Sheffield Homes has been awarded a national quality standard for excellence in customer services.

A huge 80% of people working in housing think it's an exciting and challenging place to be.

Sheffield ranks as ‘the UK’s safest city’

Sheffield is the only English city to include part of a National Park in its boundaries.